Shipping policy

Last updated: 19 September 2026

Thank you for shopping with Store Deals UK.

This Shipping Policy explains how we process, dispatch and deliver orders placed through storedealsuk.com.

We aim to provide clear and transparent delivery information so that you know what to expect before and after placing an order.

1. Order Processing Time

Orders are normally processed within:

Up to 2 business days

Processing time begins after your order has been successfully placed and payment has been confirmed.

During processing, your order may be verified, prepared, packed and transferred to the applicable shipping or fulfilment provider.

Business days generally mean Monday to Friday, excluding applicable public holidays.

Orders placed during weekends or public holidays will normally begin processing on the next applicable business day.

2. Estimated Delivery Time

After your order has been processed and dispatched, our estimated delivery timeframe is:

5–8 business days

This means our standard order timeline is:

Order processing: Up to 2 business days
Delivery after dispatch: Approximately 5–8 business days

Please note that processing time and delivery time are separate.

Delivery estimates are provided in good faith based on our normal fulfilment and shipping arrangements.

3. Delivery Destinations

Store Deals UK primarily serves customers in the United Kingdom.

Available delivery options for your location will be displayed during checkout.

If we are unable to deliver an order to the address provided, we will contact you using the information submitted with your order.

4. Shipping Costs

Applicable shipping charges, if any, will be clearly displayed during checkout before you complete your purchase.

The customer will have an opportunity to review the total order price and applicable delivery costs before submitting payment.

We will not intentionally add undisclosed mandatory shipping charges after an order has been completed.

5. Order Confirmation

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

Please review your order confirmation carefully.

If you notice an error in your delivery information, contact us as soon as possible at:

support@storedealsuk.com

We will make reasonable efforts to correct delivery information before the order is dispatched.

Once an order has entered the shipping network, it may no longer be possible to change its delivery address.

6. Order Dispatch

Once your order has been processed, it will be prepared for dispatch.

Where tracking is available, tracking information may be sent to the email address associated with your order.

Please allow reasonable time for tracking information to become active after dispatch, as some carriers may require additional time to register the shipment in their systems.

7. Tracking Your Order

Where a tracking number is provided, you can use it to monitor the progress of your shipment.

Tracking updates are provided by the applicable carrier or logistics provider and may not always update immediately.

A temporary lack of tracking updates does not necessarily mean that a shipment has stopped moving.

If you have concerns about your shipment, please contact:

support@storedealsuk.com

Please include your order number so that we can assist you more efficiently.

8. Fulfilment and Shipping Partners

Store Deals UK may work with third-party suppliers, fulfilment centres, logistics providers and shipping carriers to prepare and deliver orders.

As a result, some products may be dispatched directly by a third-party fulfilment partner.

Depending on product availability and fulfilment arrangements, products may be dispatched from locations outside the United Kingdom.

This does not affect your contractual relationship with Store Deals UK or your statutory consumer rights.

Store Deals UK remains your point of contact regarding orders placed through our website.

9. International Fulfilment and Customs

Some products may be fulfilled from outside the United Kingdom.

Where international fulfilment is used, shipments may be subject to customs processing before final delivery.

Customs procedures can occasionally affect delivery times.

Where applicable, information regarding mandatory duties, taxes or import charges that customers are required to pay will be provided in accordance with applicable law.

We aim to avoid unexpected charges and to provide relevant information before purchase where such charges are known to apply.

10. Delivery Delays

Although most orders are expected to arrive within the stated timeframe, occasional delays may occur due to circumstances outside our reasonable control.

Examples may include: