Terms of service
Last updated: 19 September 2026
1. Overview
Welcome to Store Deals UK.
These Terms of Service ("Terms") govern your use of storedealsuk.com and purchases made through our online store.
Throughout these Terms, the terms "we", "us" and "our" refer to Store Deals UK.
By visiting our website, using our services or purchasing a product from us, you agree to be bound by these Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and any other policies made available on our website.
Please read these Terms carefully before using our website or placing an order.
Nothing in these Terms limits or excludes any statutory consumer rights that cannot lawfully be limited or excluded.
2. Our Online Store
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to customers.
You must use our website only for lawful purposes and in accordance with these Terms.
You must not use our website, products or services in connection with fraudulent, unlawful or abusive activity.
3. Eligibility to Purchase
By placing an order through our website, you confirm that:
-
The information you provide is accurate and complete;
-
You are legally capable of entering into a binding contract; and
-
You are authorised to use the payment method submitted with your order.
If you purchase a product on behalf of another person, you are responsible for ensuring that you have authority to provide the information necessary to complete the transaction and delivery.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device, screen settings, manufacturing batches and other reasonable product variations.
Minor differences that do not materially affect the nature, quality or functionality of a product may occur.
Nothing in this section affects your statutory rights where goods are faulty, not as described, not of satisfactory quality or not fit for purpose.
5. Prices
Prices displayed on our website are shown in the currency indicated at the time of purchase.
The total amount payable will be displayed during checkout before you submit your order.
Where applicable, delivery charges, taxes or other mandatory charges known to us will be displayed before completion of the purchase.
We may change product prices from time to time. Any change will not affect an order that has already been accepted, except where required by law or where an obvious pricing error has occurred and applicable law permits us to address it.
We do not use these Terms to reserve an unrestricted right to increase the price of an order after a binding contract has been formed.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After your order is submitted, you should receive an electronic confirmation containing information about your order.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
-
A product is unavailable;
-
Payment cannot be authorised;
-
We reasonably suspect fraudulent or unauthorised activity;
-
There is an obvious and genuine pricing or listing error;
-
Delivery cannot reasonably be completed to the address supplied; or
-
Accepting the order would violate applicable law.
If we cancel an order after payment has been collected and no goods are supplied, the applicable amount will be refunded to the original payment method.
7. Payment
Available payment methods are displayed at checkout.
Payments may be processed by Shopify and/or third-party payment providers.
By submitting payment information, you confirm that you are authorised to use the selected payment method and authorise the applicable payment processor to charge the amount shown at checkout.
We do not independently store complete payment card details on our own systems.
8. Order Processing
Our normal order processing time is:
Up to 2 business days.
Business days generally exclude weekends and applicable public holidays.
Once an order has been processed and dispatched, the customer may receive a shipping confirmation or tracking information where tracking is available.
9. Shipping and Delivery
Our estimated delivery timeframe after processing and dispatch is:
5–8 business days.
The estimated total timeframe therefore consists of:
Processing: up to 2 business days
Estimated delivery after dispatch: 5–8 business days
Delivery dates are estimates unless we expressly agree to a guaranteed delivery date.
Occasionally, circumstances outside our reasonable control may affect delivery, including carrier disruption, severe weather, public holidays or customs-related delays.
If we become aware of a significant delay, we will make reasonable efforts to communicate relevant information to the affected customer.
Nothing in these Terms limits any delivery rights available to UK consumers under applicable law.
10. International and Third-Party Fulfilment
Store Deals UK operates online and may use third-party logistics, fulfilment or shipping providers to prepare and deliver orders.
Depending on the product and fulfilment arrangements, an order may be dispatched by a third-party fulfilment partner and may originate from a location different from the customer's delivery country.
Where applicable, relevant shipping information will be communicated through our website, checkout, Shipping Policy or order communications.
11. Customs, Duties and Import Charges
Where products are shipped internationally, customs procedures may apply.
Where we are aware that additional import duties, taxes or mandatory charges will be payable directly by the customer, we will provide relevant information where required by applicable law.
Customers will not be intentionally presented with undisclosed mandatory charges that we are legally required to disclose before purchase.
12. Right to Cancel for UK Consumers
If you are a consumer purchasing online in the United Kingdom, you generally have the right to cancel an eligible purchase within 14 days after receiving the goods, without providing a reason, subject to statutory exceptions.
To exercise this right, contact:
After notifying us of the cancellation, the goods must generally be returned within the applicable statutory timeframe.
Full details regarding cancellations, returns, return costs and refunds are contained in our Return and Refund Policy, which forms part of these Terms.
Nothing in these Terms reduces any mandatory cancellation rights available under applicable UK consumer law.
13. Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy and applicable consumer law.
Where an eligible statutory cancellation applies, refunds will be processed in accordance with applicable legal requirements.
Approved refunds are normally returned to the original payment method.
Banks and payment providers may require additional processing time after a refund has been issued.
14. Faulty, Damaged or Incorrect Goods
Goods supplied to UK consumers must meet applicable statutory requirements, including requirements relating to satisfactory quality, fitness for purpose and conformity with their description.
If you receive an item that is faulty, damaged, incorrect or materially different from its description, please contact:
Where applicable, remedies may include repair, replacement, price reduction or refund in accordance with applicable consumer law.
UK consumers may also have a short-term right to reject qualifying faulty goods within the period provided by the Consumer Rights Act 2015.
Nothing in these Terms excludes or restricts rights relating to faulty or misdescribed goods where doing so would be unlawful.
15. Order Cancellation Before Dispatch
If you wish to cancel an order before dispatch, please contact us as soon as possible at:
We will make reasonable efforts to process your request before the order enters the shipping process.
If the order has already been dispatched, the applicable return and cancellation procedure may need to be followed.
16. Promotions and Discount Codes
From time to time, we may offer discounts, promotional codes or special offers.
Unless otherwise stated:
-
Promotions are subject to the conditions displayed with the offer;
-
Promotional codes have no cash value;
-
Certain promotions may not be combined;
-
Promotions may have legitimate availability or expiry restrictions; and
-
Promotions cannot be applied retrospectively unless expressly stated.
Any claims regarding discounts, stock availability or promotional periods are intended to reflect the actual offer being made.
17. Accuracy of Information
We aim to keep the information on our website accurate and current.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, availability, pricing or other details.
Where an error is identified, we may correct the relevant information.
Any action relating to an order already placed will be taken fairly and in accordance with applicable consumer law.
18. Intellectual Property
Unless otherwise stated, the content created for and owned by Store Deals UK on this website, including original text, graphics, website design and branding, is protected by applicable intellectual property laws.
You may use the website for personal and lawful shopping purposes.
You may not reproduce, distribute, commercially exploit or systematically copy our proprietary website content without permission, except where permitted by law.
Third-party trademarks, product names and other intellectual property remain the property of their respective owners.
19. Prohibited Uses
You must not use our website:
-
For unlawful or fraudulent purposes;
-
To submit false or misleading information;
-
To interfere with the security or operation of the website;
-
To transmit malicious code;
-
To attempt unauthorised access to systems or accounts;
-
To impersonate another person;
-
To infringe intellectual property or privacy rights; or
-
To conduct activity that violates applicable law.
We may take reasonable measures to protect our website, customers and business from misuse or security threats.
20. Third-Party Services
Certain functionality may be provided by third parties, including Shopify, payment processors, delivery providers and other technology or fulfilment partners.
The availability and operation of independent third-party services may also be subject to their own terms and policies.
Nothing in this section excludes responsibility that we are legally required to retain towards you as the seller.
21. Privacy
Our collection and use of personal information is described in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as necessary to operate the store, process orders, provide customer support, prevent fraud and perform other activities described in that policy.
22. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms is intended to exclude or limit liability for:
-
Death or personal injury caused by negligence where liability cannot lawfully be excluded;
-
Fraud or fraudulent misrepresentation;
-
Faulty goods where statutory responsibility cannot be excluded;
-
Goods that are not as described;
-
A lack of legal title to goods; or
-
Any other liability or consumer right that cannot legally be excluded or restricted.
Where liability may lawfully be limited, any limitation will apply only to the extent permitted by applicable law.
23. Statutory Consumer Rights
If you are purchasing as a consumer, you have statutory rights that exist independently of these Terms.
Nothing in these Terms is intended to waive, restrict or exclude rights that cannot legally be waived, restricted or excluded.
For UK customers, relevant legislation may include the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
24. Changes to These Terms
We may update these Terms periodically to reflect changes to our operations, services, legal obligations or website.
The latest version will be published on this page with an updated revision date.
Changes will not retrospectively remove statutory rights or contractual rights already acquired in relation to completed purchases.
25. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. No Waiver
If we do not immediately exercise a right or remedy available under these Terms, that does not necessarily mean that the right or remedy has been waived.
27. Governing Law and Consumer Protections
These Terms and transactions through our website are subject to applicable law.
Where you purchase as a consumer, nothing in these Terms deprives you of mandatory protections available to you under the laws applicable to your purchase or place of residence.
28. Contact Information
Questions about these Terms, an order or our services can be sent to:
Store Deals UK
Website: storedealsuk.com
Email: support@storedealsuk.com
For questions relating specifically to returns and refunds, please also review our Return and Refund Policy.